What Soft Skills You Need to Become an IT or Computer Specialist

skills computer specialist
skills computer specialist

What Soft Skills You Need to Become an IT or Computer Specialist

Information technology is an integral part of any modern business or industry. Employers want people on their teams who have the technical skills and knowledge to keep their systems and networks operating smoothly. IT professions are expected to see a faster-than-average job growth through 2022, according to the U.S Bureau of Labor Statistics.

IT and computer professionals have the following technical skills:

  • Development
  • Computer hardware installation
  • Implementation and maintenance of computers
  • Networks and software knowledge

In addition to technical skills, IT professionals have soft skills that help them work with others and manage their careers.

IT Specialists Must Help Others

The world of IT is highly technical and can be confusing for those who do not have the educational or practical background to tackle its complex issues. As an IT specialist, it is your job to listen to what your customer needs, then find a way to achieve it. This is especially true for IT jobs that rely heavily on exceptional customer service skills, such as desktop or help desk support.

IT and Computer Specialists Pay Attention to Detail

The significance of cybersecurity is increasing as the world continues to become more web-based. Overseeing computer and network security is a common job function for IT specialists — and it is one that can require tedious work and a sharp attention to detail.

Financial institutions and larger companies may require secure networking and server installation from certified network technicians. This could be a great match for you if you consider yourself a detail-oriented individual who also enjoys a job that has a significant level of responsibility.

IT Specialists Have Written and Oral Communication Skills

Strong communication skills are important for most industries — particularly for a field as technical as IT. Training users on new computer hardware, software, and related devices, and writing succinct reports for clients, require communication skills that are invaluable to employers. You will also need to be able to communicate network issues and solutions in simple language that computer beginners would understand.

Problem Solving Skills Are Important in Computer Careers

An analytical and problem-solving mentality is essential to succeed as an IT specialist. There will be instances where you must put on your detective hat to find the root cause of an issue. In our program, your problem-solving drive will be matched with practical training that will allow you to properly evaluate issues, perform tests, and troubleshoot hardware and network issues.


As a Porter and Chester Institute student in the Computer and Network Technology program, you will develop the skills needed to advance your computer career.